Digital transformation, future operating models, process automation and AI. Informative talks designed to arm the innovators and change agents of the world with the knowledge you need, from global technology leaders, to drive change in your business.
Conversational AI: A Global Perspective With CX Automation Leader, Liam Delap
The customer experience is now a strategic battleground and Conversational AI is the enabler for personalised customer experiences, at scale. Liam Delap, Customer experience and conversational AI evangelist shares his views on how Conversational AI is re-shaping operating models and the customer service landscape.
Intelligent Automation: A Global Perspective With Colin Priest
Colin Priest, Chief AI Strategist for global machine learning technology platform DataRobot shares his views on Intelligent Automation hitting topics like global adoption, barriers to adoption and ethics in AI